25 Jan WorldsView delivers cyber-protection with Terranova Security solutions
Cyber security is regularly cited as one of the top 5 issues concerning CEOs, according to global reviews of the largest oil and gas plants, ports, utilities, and consulting engineering firms. WorldsView, a value-added distributor of software and solutions, now offers Terranova Security – a cyber security awareness training solution – to customers across southern Africa.
Terranova Security was developed over more than 20 years and is focused specifically on Security Awareness Training and Phishing. It is also the Global Partner of Choice for many recognised leading brands such as Microsoft, Nestlé, Volvo, and PepsiCo.
“What makes Terranova unique is that they offer a platform that is easily deployable, available in 40 global languages, with an easy-to-build customised learning path of each client. All content is developed internally and managed for a global campaign,” says Robyn-Jill van Dyk, the lead of WorldsView’s newly established Cyber Security Solutions and Products segment. In addition, the platform’s content evolves in line with the development of security threats and changing regulatory obligations.
Explaining the value of a training platform subscription as a cyber safety solution for all industries, van Dyk says: “Despite the best systems in the world to prevent hacking, the biggest weakness of any system is the human factor. Where unaware employees opening or clicking on the wrong links will put the entire organisation at risk. Any organisation that has access to the internet via computer, mobile or tablet should be doing some form of ongoing cyber security awareness training”.
A Terranova Security subscription delivers access to a training framework and a catalogue of training activities or tasks, for the efficient deployment and tracking of training campaigns. “The powerful course assembly capabilities in the Terranova platform provide the ability to create modular, highly-targeted training campaigns – a critical factor in changing behaviour over time,” explains van Dyk. In addition, the Terranova management platform enables organisations to distribute training content, as well as enroll, manage and monitor their participants. In addition, it facilitates evaluation of knowledge retention, while tracking and reporting participation and progress on learning outcomes. This is ideal for any organisation involved in either the design, construction or maintenance of buildings, infrastructure, or manufactured products.
Terranova is a cloud-based programme or software as a service (SAAS). This means that staff can be trained anywhere, at any time, which is ideal if employees are working remotely. “It also means that courses can be set up for specific roles or audiences and the tasks do not have to be completed at once; they can be completed within a period stipulated by the administrator,” adds van Dyk. Courses can also be repeated at the leisure of the end users with no extra cost to the organisation.
Customers have a choice of different subscription packages. Among these, the Click and Launch packages are pre-configured, with a ‘plug and play’ type approach, while Classic, Selection, and Ultimate subscriptions are for larger firms and may require initial configuration.
The 94% year-on-year customer retention of Terranova Security is evidence of the high levels of customer satisfaction with the solution, its user-friendly implementation and the efficient customer service. As a distributor, WorldsView will negotiate the best price/subscription period per organisation, following a comprehensive discovery process to understand the organisation’s unique security awareness training needs. “WorldsView, through the generous partner model that Terranova runs, will be providing low margins and per seat pricing into their reseller channel. Terranova also offer price discounts for larger customers, who can scale as a lower cost per seat,” elaborates van Dyk. In addition, WorldsView will provide technical support, assisting with every aspect of the customer’s journey with Terranova.
WorldsView has plans to broaden its cyber security product portfolio over the coming months, with van Dyk as the lead of its Cyber Security Solutions and Products segment. She has extensive experience in cyber security in the African market, with specialised experience in South Africa. “We believe we are well positioned to support our customers in managing cyber security risks,” she says. The new segment is trading officially as of 1 December 2021, and has started partner onboarding, with plans to host an official launch of Terranova Security in due course. “We will be using our experience with the ‘hard hat’ community to offer them suitable cyber security solutions through our specialised reseller channel in Africa,” concludes van Dyk.